Terms & Conditions

Secure Payments

We work with PayPal for easy and secure payments.

PayPal allows you to make payments using a variety of methods including: PayPal Balance, Credit Card, bank account, PayPal Card, and debit card.

If you wish to pay via bank deposit please contact us directly and we will arrange the payment.

Shipping

For the convenience of our customers Gooseberry Australia all items are posted via Australia Post.

We offer Free Standard Shipping for all orders anywhere in Australia.

Express Shipping available for only $5 extra per order. 

Items are shipped every business day and we aim to sent out within 24 hours after payment clearing.

Delivery usually takes between 1-5 business days.

Express delivery takes between 1-2 business days depends on location. 

An email notification will be sent once the item is dispatched with tracking advice if applicable.

All items will also be packed accordingly to ensure there is no damage to your items.

Please keep in mind that at times there may be an unusual delay in delivery by Australia Post, which is something over which we have no control.

Prices
All pricing on this website is quoted in Australian Dollars and inclusive of GST.
We reserve the right to change prices at our discretion.

 

Return policy

If for any reason you are not completely satisfied with your purchase contact us

immediately and we promise to do our best to resolve the situation.

Each item is sold with a full money back guarantee if returned within 30 days of receipt of purchase. The product must be returned unused and undamaged. Shipping is the responsibility of the buyer and is non refundable unless the item is faulty.
If an item is faulty please notify us within 7 days of receiving the order.
We will replace any faulty product and pay for the return postage.

Please contact us if you have any concerns.

 

Stock availability
If a particular colour or item is out of stock please contact us so that you can be the first to know when it is back in stock.

 

Colours
We have made every effort to display as accurately as possible the colours of our products on this website. However, computer screens and colour settings can vary; therefore we cannot guarantee that the colours will be the same.

 

Privacy Statement

We are committed to protecting your privacy. No personal information provided to Gooseberry Australia will be provided to any third party in anyway.

From Friday 22nd until Friday 29th of November we are unable to process and send any orders. You can still place an order, although it will be dispatched and sent on Monday 2nd of December. For the inconvenience we would like to offer a complimentary express shipping and a 10% discount on the entire order during this time - promo code: 10AWAY  

Sorry for the inconvenience.

© 2019 by Gooseberry Australia Pty Ltd 

ABN 29835547366

All Rights Reserved.

Please reload

Gooseberry Online Payment Options